Broken Parts

Ever have a moment where something breaks and you have that pit in your stomach of not sure how to fix it or how much it will cost? I sure have and often anything related to my cochlear implants will set off a panic. In my 20+ years of hearing with my cochlear implants, I have had my fair share of broken parts. Just like an electronic device, it is not immune to the wear and tear of life. Recently, my microphone (t-mic) for my sound processor snapped. The first time this ever happened to me. Knowing I had a backup t-mic, I was able to quickly swap it but after a week I realized that backup microphone was not working right.

Because of all that, I knew I could easily jump onto an online chat with a representative from Advanced Bionics (the company that created my cochlear implant) and was able to get a new t-mic ordered and overnighted to me. Knowing the type of service and care I get from the team at Advanced Bionics, it brings comfort to me that they can easily ship new parts or even program a new processor and it will be at my door the next day.

So, if you have anxiety about broken parts with your cochlear implant, no need to fear. It happens and there is a huge support group on social media who can help share their experiences and reps from Advanced Bionics can help walk through any issues you are having. Here is a quick video on how to change out your t-mic on a Naida Sound Processor.

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